Política de envío
Shipping & Returns
Shipping Information
BI ships via FedEx and will add shipping charges to your invoice. If you require other shipping methods, please contact Customer Service at 800-637-5061.
*Please Note: To take advantage of any shipping promotions run by Boston International, the order must ship to an address within the continental United States, and fixtures are excluded.
SHIPPING HOURS:
8:30am - 4:00pm Monday-Friday (Holiday hours may vary)
*If you would like to pick up your order at our warehouse, please contact us to arrange pickup.
Back Orders and Substitutions
We have an extensive line, and occasionally we are out of stock on certain items.
Any cancellation of a backorder must be received no later than 10 days from the invoice date. We only make reasonable substitutions, and only when completely necessary. Otherwise, back orders will be shipped without further notice. Back orders under $50.00 may be cancelled without notice.
Claims
Freight claims must be filed with the delivering carrier on merchandise damaged in transit. Claims for shortages or damages must be called into Customer Service (800-637-5061) within five days of receipt of goods. It is our policy to replace all damaged or shorted merchandise.